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How to Build a Stable Client Base

How to Build a Stable Client Base

It is much easier and less costly to keep an existing customer than to find a new one.  New prospects must be convinced that you’re good at what you do, and that you’re interested in keeping them happy once they decide to do business with you.  On the other hand, your existing customers may already […]

4 Tips for Resolving Customer Complaints

4 Tips for Resolving Customer Complaints

If you are an entrepreneur you will agree that you occasionally have to deal with unsatisfied customers, which can be very tasking. Interestingly, if we know what to say and, more importantly, how to say it, we might transform the situation, thereby ending up having a better relationship with our customers. ‘Customer is King’. Is […]

Direction for Businesses in 2021

Direction for Businesses in 2021

A lot has changed in the business world since the outbreak of the COVID-19 pandemic. Currently some countries are already on the second phase of another lockdown. Are you ready to move with the current trend or are you still stuck with ‘as it was in the beginning so shall it be’ mentality when it […]

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